Privacy Policy

1. Privacy and Security

1.1. In order to build a consistent and lasting relationship, based on trust, appropriate technical and organizational measures have been adopted to guarantee the protection and privacy of personal information provided by our customers when they making purchases from our online store.

1.2. Therefore, this Privacy Policy was prepared with the aim of demonstrating respect for compliance with all requirements of the General Data Protection Regulation (GDPR), approved by Regulation (EU) 2016/679 of the European Parliament and the Council, of April 27th, whose implementation in the Portuguese domestic legal order is ensured through Law No. 58/2019, of August 8th.

2. Responsibility for processing

2.1. The entity that determines the purposes and means of processing your personal data is Víbora Sportswear Lda, with tax identification number 517344734, with registered office at Rua Fernando Lopes Graça n.º 9, 3º, 1600-067 Lisbon.

2.2. As data controller, Víbora Sportswear Lda recognizes the importance of protecting the personal data of its customers and all those who visit the online store through the website www.vsportswear.pt.

3. Processing of personal data

3.1. The online store and Privacy Policy are managed by Víbora Sportswear Lda.

3.2. By browsing our website you agree to the terms described in this Privacy Policy.

3.3. The personal data collected and processed by Víbora Sportswear Lda are those voluntarily, expressly and unequivocally provided by users on the forms on this website:

Email address Name Phone number Address, Postcode, City, Country NIF Date of birth Gender

3.4. Personal data is collected and processed only for purposes strictly linked to the use of this website, associated services, the sale of products, the management and improvement of loyalty programs, direct marketing and customer support management.

3.5. When we collect data, we indicate the mandatory fields with asterisks, when the data in question is necessary to supply products purchased on the website, to provide requested services, for example our newsletter, and to comply with legal requirements, for example, invoicing. If this data is not provided, it will not be possible to continue the procedure.

3.6. The collected data may be processed for the following purposes:

a) for the purposes of concluding and executing the purchase and sale contract, for processing and tracking orders, for communicating with customers (e.g. email address, delivery address, credit card number and telephone number);

b) for registration purposes, mandatory information is requested during customer registration without which the supply of the product cannot be carried out (e.g. name, email address and address), and will also serve to simplify future orders. With the customer’s express consent, their data may be used to send information about promotions, campaigns, news, offers, birthday messages, using any communication channel, namely email, sms. Consent can be withdrawn at any time using the settings in the customer account, by clicking on “Unsubscribe”, which appears in all emails, or by contacting our customer support team using the contact form available for this purpose;

c) for the purposes of online store customer support services (e.g. name, email address);

d) for the purpose of subscribing to the newsletter, we collect your email in order to offer you this service;

e) the website uses information collected by cookies to distinguish its users and to provide a better user experience for its customers, for example remembering their registration, remembering their cart. The information includes registration data, location, session duration, selected products, browser and IP address.

If you leave a comment on our website you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and will be deleted when you close your browser.

When you log in, some cookies will be set to save your session information and your screen display choices. Login cookies last for one year. When you log out, the login cookies will be removed.

Internet browser cookies may be removed or blocked, which may affect the browsing experience and limit access to some areas of the website.

3.7. Users’ personal data may be communicated to Víbora Sportswear Lda service providers for the purpose of providing services (namely payment methods, carriers, marketing), to judicial, tax and regulatory authorities, for the sole purpose of complying with legal requirements.

4. Processing usage data

4.1. Usage data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers and other diagnostic data.

5. Consent

5.1. The data subject will be asked for explicit consent to our Privacy Policy.

5.2. By consenting, the data subject is giving permission for their personal data to be processed for specific purposes.

6. Rights

6.1. The data subject, in order to exercise their right of access (by requesting a copy of their information), rectification (by requesting the correction of any data that they consider to be inaccurate or incomplete), cancellation (by requesting the deletion of all personal data in the our records), opposition (if they wish to stop receiving direct marketing communications), may send a written communication sent through our contact form or by letter addressed to Víbora Sportswear Lda, Rua Fernando Lopes Graça, 9, 3º, 1600-067 Lisbon.

6.2. The data subject, in order to exercise their right to complain (about how their personal data is being processed), can do so directly to a supervisory authority (National Data Protection Commission).

7. Security

7.1. Information security and the protection of personal data is a priority for us.

7.2. We use appropriate security measures to protect the confidentiality, integrity and availability of users’ personal data, including the use of a secure server, with a content backup and restoration system and a database with anti-malware protection.

7.3. No method of electronic storage and transmission over the Internet is 100% secure, and we cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data through this website will prevent or exclude any risk of unauthorized access or loss of data.

8. Retention period and processing

8.1. Personal data will be kept for the period strictly necessary and appropriate for the fulfilment of the processing purposes described in this Privacy Policy.

8.2. In certain cases, data may be kept for longer if required by law, court order or a supervisory authority.

9. International transfer of personal data

9.1. No international transfer of data is foreseen.

10. Changes to the Privacy Policy

10.1. This Privacy Policy may be amended and updated in line with new legal or regulatory requirements.

(Revised version published on March 2025)

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